Privacy Policy
Effective Date: 11/07/2025
At ChocoCrave (“we”, “our”, “us”), accessible from https://chococraveuae.com/, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you browse or make purchases on our website.
1. Company Information
Business Name: ChocoCrave
Legal Entity: [Insert Legal Company Name]
Registered Authority: [Insert Authority / Free Zone / Country]
Business Type: [e.g., Sole Proprietorship / LLC]
Registered Address: [Insert Business Address]
2. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Order and Payment Details
- Account Information (if applicable)
We may also automatically collect limited technical data such as:
- IP Address
- Browser Type and Version
- Pages Visited and Time Spent
- Device and Operating System Information
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate regarding orders, inquiries, or customer support
- Improve website functionality and user experience
- Prevent fraud and unauthorized activities
- Send promotions or updates (only if you opt in)
4. Third-Party Services
We may share necessary information with trusted third parties, including:
- Payment Processing Providers
- Courier and Delivery Partners
- Analytics and Marketing Platforms
All third-party partners follow applicable data protection regulations and maintain their own privacy policies.
5. Payment Security
All payments on ChocoCrave are processed through secure and authorized payment gateways.
We do not store or access your credit/debit card information.
Payment processing complies with PCI-DSS security standards.
6. Account Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
7. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Request account deletion
To exercise these rights, contact us at chococravetrading@gmail.com
8. Data Sharing
Your information may be shared only with:
- Delivery partners for order fulfillment
- Payment service providers
- IT and analytics services
We do not sell, rent, or trade your personal information to third parties.
9. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic.
You may disable cookies in your browser settings, but some features may not function properly.
10. Jurisdiction
ChocoCrave operates under the laws of UAE and complies with applicable data protection and eCommerce regulations.
By using our website, you consent to the processing of your data within this jurisdiction.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
12. Contact Us
For questions or concerns regarding this Privacy Policy or your personal data, contact us:
ChocoCrave
📧 chococravetrading@gmail.com
📞 +971568329329
🌐 https://chococraveuae.com/
